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Collection Agencies and Fees
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2/27/2019 at 7:15:04 PM GMT
Posts: 4
Collection Agencies and Fees

Hello,

 

 

We are in the process of reviewing collection agencies and would like to check with other cities on what agency is currently being used and what percentage is charged - can you all please review and respond? We had discussed this topic in 2015 and would like some updated information - thank you all!

 

Jacqueline Denlinger

City of Scottsdale

480.312.5926



2/27/2019 at 8:06:22 PM GMT
Posts: 4
Valley Collection Services in Phx - 15%.
Leslie Giltner, Gilbert

Leslie Nieves Giltner
Customer Service Manager
Gilbert, AZ
90 East Civic Center Drive | Gilbert, AZ 85296
Work: 480.503.6801 | Fax: 480.503.6180
Email: Leslie.Giltner@gilbertaz.gov


2/28/2019 at 10:03:37 PM GMT
Posts: 2
We also use Valley Collections and they charge 15%. On a related note, beginning July 1, 2019, we will charge $25 to account balances that are being transferred to Valley Collections to reflect our administrative costs incurred to collect in-house before being turned over to the collection agency.

Don Rhoden
City of Surprise


3/8/2019 at 6:18:53 PM GMT
Posts: 1

Valley Collections - 15%



Teresa Simpson
Customer Service Supervisor
City of Mesa
Office: 480-644-4566
Fax: 480-644-2834



3/13/2019 at 5:32:21 PM GMT
Posts: 4
Thank you all for your responses. If anyone else would like to contribute information, please do -

Regards,

Jacqueline Denlinger


3/13/2019 at 5:32:23 PM GMT
Posts: 4
Thank you all for your responses. If anyone else would like to contribute information, please do -

Regards,

Jacqueline Denlinger


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